This privacy policy explains how magenta-peak collects, uses, and safeguards personal information when you use our website and services. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We collect information you provide directly when you:
- Submit a consultation request through our forms
- Contact us via email
- Attend a consultation session
This information may include your name, email address, and details about your financial situation that you choose to share during consultations.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and consultation requests
- Provide the financial education services you have requested
- Send appointment confirmations and relevant follow-up materials
- Improve our services based on feedback and usage patterns
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. Information shared during consultations remains strictly confidential between you and our advisors.
We may share information only when required by law or to protect our rights, property, or safety.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Consultation records are retained for seven years in accordance with professional standards.
Your Rights
Under data protection law, you have rights including:
- The right to access your personal information
- The right to rectification of inaccurate data
- The right to erasure in certain circumstances
- The right to restrict processing
- The right to data portability
- The right to object to processing
To exercise any of these rights, please contact us using the details provided on our contact page.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
magenta-peak
47 Colmore Row
Birmingham B3 2BS
United Kingdom
Email: [email protected]
Last updated: January 2024